Connexions Newcastle upon Tyne is an impartial and confidential advice and support service for young people aged 13-19 (or up to 25 with additional needs) resident in Newcastle who require targeted support to enable them to progress.

The Local Offer 

Newcastle's Local Offer provides information on what services children, young people and their families can expect from a range of local agencies, including health, education and social care.

Connexions in Newcastle

Connexions in Newcastle can offer one to one advice on:

  • Employment and training
  • Employability skills
  • Job search
  • Further and Higher education
  • Lifestyle and Personal Development Opportunities
  • Volunteering in Newcastle

The service for young people in the targeted group is available in a number of ways:

Work in schools - every secondary school has a named Connexions Adviser who see, on an individual basis, young people who have been identified as needing support. Some schools also buy additional Connexions careers information, advice and guidance support to enable all young people about to leave compulsory education to be seen.

At Newcastle City Library - for young people who are disengaged from learning and not in education, employment or training. The service can be accessed at the City Library - you can either drop in or book an appointment. We are open Monday-Friday 9am-5pm. For more information or to book an appointment call Direct Line 0191 277 1944.

Support for young people with additional barriers due to learning difficulty or disability (LDD) - all special schools and mainstream schools have a named Connexions Adviser who will support young people with LDD through transition by attending reviews, supporting families and accessing progression opportunities with the aim of enabling the young person to become as independent as possible.

Work with young people who are parents, young offenders or care leavers - Connexions Advisers support these young people by offering careers information, advice and guidance. They work closely alongside other professionals to provide specialist  support for young people who face particular barriers to accessing learning and employment opportunities.

Families Information Service

The Newcastle Family Services Directory is a guide to local organisations, childcare and events from the Families Information Service.

Information provided includes:

  • Things to do and places to go, including sports, play, youth clubs and leisure
  • Support, activities and services for children with disabilities and their families

For more information call 0191 277 4133 between 8.30am-4.30pm Monday-Wednesday and Fridays or 11.30am-4.30pm Thursdays, or e-mail the Families Information Service.

You can make an appointment to see a member of their team outside normal opening hours at a time and venue to suit your needs. Or speak to an adviser for an appointment at your local customer service centre.

Job Centre Plus, Disability Employment Advisers

Disability Employment Advisers (DEAs) are specially trained advisers who offer support, guidance and information for unemployed people.

For more information, visit Newcastle City Job Centre, 1 Cathedral Square, Cloth Market, Newcastle upon Tyne, NE1 1EE or call 01670 395 241 (DEA admin reception) or 0191 215 2080 (Newcastle City Job Centre DEA).

Northeast Special Needs Network

Northeast Special Needs Network is a parent-led group for parents of children and young people from birth to 25 years with special needs.

For more information, call contact the Northeast Special Needs Network, Northern Counties Site, Tankerville Terrace, Jesmond, Newcastle upon Tyne, NE2 3BB. Telephone 0191 281 2485 or e-mail the Northeast Special Needs Network.