Information, Advice and Guidance

Making sure you get all the help you need

North Tyneside Council will work with schools, colleges, Connexions services, training providers and other services to improve the help and support they provide to young people.

If you are aged 11-19, or until the age of 24 if you have a disability, these services should work together to make sure you get the information and advice you need to be happy, confident and able to achieve your best.

You can expect:

To be told about the different people, places, websites and helplines that can help you with education, careers and any other personal, health or financial problems.
To get information on the guarantee of an offer of further learning at the end of Year 11.
To be told about the financial help you can get to help you stay in education.
To have an adult you can trust to help you contact any services you need if you have any problems at home, school or college.
To be given opportunities to get involved in planning and improving information and advice services.
To be told where you can go for help after you reach 19 years, or 24 years if you have a disability.

Help Should Be Right For You

You can get information and advice in schools, colleges, Connexions centres and young peoples’ drop-in services.
Any individual help should be available quickly and easily.
You should feel respected and valued and your individual needs should be understood.
You should feel encouraged to do what’s right for you and helped to think about all the different things you could achieve.
Any help should respect your need for confidentiality and explain when information may have to be shared about you.
Help should give you confidence to plan what you want to do next.