In Sunderland our aim is to:

  • Ensure parents have access to Personal Advisers (and other staff) through agreed activities in Schools, Colleges, Connexions centres and other venues
  • Ensure parents are made aware of the Connexions Sunderland website and how to access it
  • Ensure information on local events is available on the Connexions Sunderland website and through other appropriate publicity
  • Ensure parents have access to a wide range of information in various formats - printed materials, electronic versions, etc
  • Ensure parents are informed of where and when they can access Connexions services
  • Produce leaflets specifically for parents
  • Inform parents of specific events through mail shots where appropriate
  • Communicate role of Special Needs Personal Advisers to parents through attendance at reviews and other events in schools
  • Seek the views of parents on a more systematic basis (see our Have Your Say section)
  • Consider views of parents from and address these locally